Quality Engineer

To provide independent assurance of compliance with all business procedures, maintenance and regulatory standards and to develop processes to minimise quality escapes. To maintain an effective Quality Management System (QMS) across the UK business.  This will include the full scope of problem solving from leading such events, through to interacting with customers, both internally and externally, as well as dealing with technical issues and facilitating improvements.

 Quality Assurance and Compliance

• Carry out process, product and compliance audits across new and existing operations
• Provide independent assurance that internal procedures and regulatory standards are met
• Support the development and maintenance of our Quality Management System (QMS)

Continuous Improvement

• Identify risks and opportunities to reduce quality escapes
• Drive improvements using structured problem-solving methods such as 8D and root cause analysis
• Promote best practice across teams through operational monitoring and engagement

Investigation and Problem Solving

• Lead or support investigations into quality issues
• Work with cross-functional teams to resolve technical challenges
• Ensure corrective and preventative actions are robust and completed on time

Stakeholder Collaboration

• Work closely with Engineering, Operations and Support teams
• Liaise with customers and suppliers where required
• Support company-wide initiatives to improve performance and customer satisfaction

Documentation and Standards

• Produce Quality Assurance documentation, plans and procedures
• Ensure compliance with regulatory, customer and third-party requirements
• Support approvals for new product introduction (NPI)

• HNC or equivalent
• Training in Quality Management and Root Cause Analysis
• Experience with internal and external audits
• Working knowledge of engineering or manufacturing environment

• Experience in production, maintenance, repair or overhaul
• Knowledge of modern quality tools and techniques
• Professional certification such as CQI membership
• Aeronautical or engineering apprenticeship background

• Take initiative and ownership of tasks
• Work collaboratively across departments
• Thrive in a fast-paced environment
• Be motivated to drive continuous improvement

• Opportunity to shape and improve quality processes
• Work across multiple teams and projects
• Be part of a collaborative and growing organisation
• Make a real impact on product and customer outcomes

• 25 days holiday per year, plus paid bank holiday
• After two years’ consecutive service, one additional day’s annual leave up to a maximum of five additional days annual leave
• Holiday buy/sell, up to five days per calendar year
• Flexi working, core hours 10:00 to 15:00, subject to departmental requirements
• Private Medical Insurance with optional family cover
• Pension scheme with a 5% employer contribution, there is no cap on the employee contribution level
• Life assurance 3x salary
• Group Income Protection 3x salary, subject to eligibility
• Health Care Cash Plan
• Cycle to Work Scheme
• Electric Car Scheme
• Employee Assistance Program (EAP) providing mental health and wellbeing support
• Professional membership reimbursement

Due to the nature of our work many of our roles require a UK nationality and the ability to obtain a security clearance.  Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to Government security checks.

Kraken Works Limited is proud to be an Equal Opportunity Employer.  We are committed to maintaining a workplace that is free from unlawful discrimination and offers equal opportunities to all.  Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.