Facilities Manager

The Facilities Manager is responsible for ensuring the safe, efficient, and compliant operation of all company premises, infrastructure, and support services. The role combines day-to-day operational management to deliver a secure, functional, and efficient working environment.

• Lead the day-to-day responsibility of all facilities services, including maintenance, security, cleaning, and utilities.
• Act as the primary point of contact for all facilities-related issues across the organisation.
• Ensure compliance with all health, safety, fire, and environmental requirements.
• Conduct risk assessments and implement mitigation controls.
• Coordinate planned and reactive maintenance activities across sites.
• Manage the facilities OPEX/CAPEX budgets.
• Track and report on operational costs, identifying efficiencies and savings.
• Oversee asset lifecycle management and equipment audits.
• Deliver refurbishment, office moves, and infrastructure upgrades.
• Provide leadership and oversight of reception and front-of-house services.
• Support space planning and workplace optimisation initiatives.

• Proven experience managing facilities in a multi-site or operational environment.
• Strong working knowledge of building systems and infrastructure.
• Experience managing contractors, procurement, and service delivery.
• Knowledge of UK regulatory environment (H&S, fire, compliance).
• Ability to manage competing priorities and respond to operational issues quickly.
• Experience working in defence, regulated and/or high-security environments.
• Strong stakeholder management and communication skills.

• Experience managing front-of-house or reception services within a corporate or secure environment
• Working knowledge of space planning tools such as AutoCAD
• Experience supporting audits, inspections, or regulatory compliance activities
• Exposure to multi-site or complex operational environments

• Use sound judgement and initiative to solve operational challenges and improve facilities processes.
• Build strong relationships across the business, supporting departments in achieving their objectives.
• Communicate clearly with colleagues, contractors, customers, and suppliers.
• Take ownership of activities and deliver to agreed priorities and deadlines.
• Maintain high standards of professionalism, accuracy, integrity, and confidentiality.
• Drive continuous improvement through effective planning, organisation, and problem-solving

• Play a key role in creating and maintaining safe, secure, and efficient workplaces.
• Lead projects that directly improve the working environment and employee experience.
• Work across a diverse range of facilities, operational, and infrastructure activities.
• Collaborate with stakeholders throughout the organisation and influence workplace strategy.
• Take ownership of facilities operations in a dynamic and growing business.

• 25 days holiday per year, plus paid bank holiday
• After two years’ consecutive service, one additional day’s annual leave up to a maximum of five additional days annual leave
• Holiday buy/sell, up to five days per calendar year
• Flexi working, core hours 10:00 to 15:00, subject to departmental requirements
• Private Medical Insurance with optional family cover
• Pension scheme with a 5% employer contribution, there is no cap on the employee contribution level
• Life assurance 3x salary
• Group Income Protection 3x salary, subject to eligibility
• Health Care Cash Plan
• Cycle to Work Scheme
• Electric Car Scheme
• Employee Assistance Program (EAP) providing mental health and wellbeing support
• Professional membership reimbursement

Due to the nature of our work many of our roles require a UK nationality and the ability to obtain a security clearance.  Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to Government security checks.

Kraken Works Limited is proud to be an Equal Opportunity Employer.  We are committed to maintaining a workplace that is free from unlawful discrimination and offers equal opportunities to all.  Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.